Dentist in San Francisco - Reviews by Patients

CHOOSE CITY BEST DENTISTS REVIEWS PRICE CHECK COUPONS SAN FRANCISCO
DR.Oogle - User and Dentist Support

Hello,

Thank you for contacting DR.Oogle.

DR.Oogle does not itself review, rate, select or recommend dentists or dental specialists. All reviews on DR.Oogle are supplied voluntarily by patients. While DR.Oogle recognizes the patients' constitutional right to offer public praise or criticism of your practice, DR.Oogle also recognizes that the patients' praise or criticism may have a direct impact on your practice and livelihood.

All reviews on DR.Oogle are written and published by patients. DR.Oogle is not a State Dental Board and will not independently investigate the truth or merit of contentious claims and counter-claims made by doctors and patients. DR.Oogle will, however, remove all user-supplied reviews that DR.Oogle knows to be false, offensive or harassing in nature. Since DR.Oogle does not pre-screen or approve any user-supplied reviews, it is very important that you provide us immediately with conclusive evidence why you consider user reviews to be offensive or harassing in nature. Please see below for more details which reviews can be removed.

DR.Oogle maintains as private and confidential all information concerning individuals posting genuine patient reviews. DR.Oogle's policy is to withhold any information concerning individuals posting genuine patient reviews unless we believe in good faith that such disclosure is necessary to comply with a court order or a formal demand by the state or federal authorities. For more information concerning the terms and conditions under which DR.Oogle provides its service, please read our Privacy Policy and the Terms of Use.

Thank you for using DR.Oogle!

Sincerely,

DR.Oogle Team.
My office information is incorrect. How can I change it?
DR.Oogle will remove incorrect information upon request from a dentist. However DR.Oogle does not update individual dentists' office information. It is the dentist's responsibility to maintain the accuracy of their practice listing. Dentists may update their office information here.

How can I remove my practice information?
We do not remove dentists' public information. Just like with other directories and search engine services that may publicly list your name, your consent for inclusion of your name and specialty in our directory listings is not required. Your name and dental specialty is public information that has been made available by your State Dental Board for the purposes of verification of your dental license by patients. It is a condition of your licensure as a dentist by your State Dental Board that your license information which includes your full name and your location information is public. If you have retired, we can remove your practice information. To have your outdated practice information removed from DR.Oogle please use the contact form below.

How can I request removal of a negative review?
There are approximately 500,000,000 reviews of small businesses on the internet. Here is what you can do if you have received a negative review:

  1. If you feel that a review is not representative of the overall patient experience in your practice you should encourage your patients to post more reviews to create a more objective representation of your practice.
  2. Registered dentists can post a public rebuttal and reply to reviews by clicking on "Reply" button located in their control panel. We encourage you to explain why you disagree with the reviewer.
  3. Registered dentists may also request removal of the following reviews by clicking on "Remove" button in their control panel:
    • Reviews containing obscene and profane language, statements of racial or sexual nature, accusations of violent crime.
  4. Dentists who know identity of the patient in question may request removal of negative comments if a patient who posted the review in question has agreed to retract their comments. Please contact the patient in question and try to reach a satisfactory solution of their complaint.
  5. Subject to #4 above, user comments about your demeanor, their treatment success, their treatment pain, their treatment cost (including billing and insurance handling), your office facilities and your office staff cannot be removed.
Why was my review removal request unsuccessful?
Below are possible reasons why your review removal request was unsuccessful:

  1. Review text did not contain obscene or profane language, statements of racial or sexual nature, accusations of violent crime.
  2. Review contained comments about your skill, your demeanor, the poster's treatment success, their pain, their cost (including billing and insurance handling), your office facilities and your office staff and employees (including your associates).
Do I need to pay to request removal of a review?
No. We strongly discourage dentists from creating paid subscriptions in order to gain more levarage when requesting removals of negative reviews. The best way to deal with negative reviews is to receive new positive reviews from your patients.

Why do I see more negative reviews in preview mode?
We recognize that with dental software that specifically prompts patients to post reviews online it has recently become considerably easier for dentists to receive positive reviews in greater numbers than was the case even a few years ago. In the interest of completeness and balance and because only one review can be shown in preview mode, a preview of the negative review is shown when both negative and positive reviews are available. Registered users can see all of your reviews by logging in. Unregistered users can register using free registration and see all of your reviews.

Message to Patients about Review Removals
Currently, only 14% of all dentist reviews on DR.Oogle are negative or critical in nature. Most dentists who receive positive patient reviews and feedback are pleased to see patients spreading their "word-of-mouth" reputation on the internet. However, DR.Oogle receives complaints and legal threats from some dentists too. In some instances, in addition to threatening DR.Oogle, dentists demand that DR.Oogle disclose the patient's identity so that they could pursue legal action against their own patients. DR.Oogle maintains as private and confidential all information concerning individuals posting patient reviews and will not release your information to dentists without a court order or a formal demand by another legal authority. (More Info: DR.Oogle Privacy Policy and Terms of Use)

DR.Oogle is The Good Dentist Guide. DR.Oogle is devoted to discovering information about dental practitioners in your community who receive consistently positive feedback from other patients. DR.Oogle strives to ensure reliability of positive user reviews and it has extensive compliance procedures to prevent dentist rankings manipulation by both patients and dentists. DR.Oogle does not dedicate its resources to discovering who the "worst dentist" in your community may happen to be. For patients with serious concerns about the conduct of certain dental practitioners we suggest contacting your State Dental Board.

DR.Oogle believes that public interest considerations warrant that patients have access to independent information about dentists before selecting their dental practitioner. This information includes not only other patients' feedback about dental practitioners, but also information about how certain dentists respond to patients' concerns. In the interest of promoting public discourse and keeping patients apprised of demands, threats or legal actions initiated by dentists against their own patients and/or DR.Oogle, DR.Oogle will prominently publish on its website any and all dentist and attorney correspondence, the statements of claims, court transcripts and other legal correspondence pertaining to such threats or legal actions.

We try to reply to all emails sent via this email form within 24-48 hours.
Listing URL:
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  1. Dentists who would like to request removal of a review, must register and use review removal procedure explained above.
  2. If you have retired or otherwise stopped practicing dentistry please send your documentation verifying your retirement to PO Box address below.
  3. If you are an active practitioner and wish to have your practice information removed from DR.Oogle, please see information above.


TERMS OF USE AND PRIVACY POLICY

TERMS OF USE

READ CAREFULLY. THESE TERMS OF USE ARE A LEGAL AND BINDING AGREEMENT BETWEEN YOU ("YOU" AND "YOUR") AND DR.OOGLE INC. ("DR.OOGLE," "WE," "US," OR "OUR"). BY USING THE DR.OOGLE WEB SITE OR ANY OTHER WEB SITE OWNED OR CONTROLLED BY DR.OOGLE, YOU ARE INDICATING THAT YOU HAVE READ THESE TERMS OF USE, THAT YOU UNDERSTAND THEM, AND THAT YOU CONSENT TO BE BOUND BY ALL OF THEIR TERMS AND CONDITIONS. THESE TERMS OF USE SET FORTH YOUR RIGHTS AND OBLIGATIONS WITH RESPECT TO YOUR USE OF ANY INFORMATION OR DATA OF ANY KIND, INCLUDING WITHOUT LIMITATION ANY ARTWORK, TEXT, VIDEO, AUDIO, OR PICTURES RECEIVED FROM OR ON ANY WEB SITE OWNED OR CONTROLLED BY DR.OOGLE (COLLECTIVELY THE "SERVICE"). IF YOU DO NOT AGREE TO THESE TERMS OF USE, YOU ARE NOT AUTHORIZED TO USE THE SERVICE AND YOU MUST IMMEDIATELY STOP USING THE SERVICE.

1. USER SUPPLIED CONTENT

The Service is a privately owned interactive platform that allows you and other users of the Service (among other activities) to post and read reviews, rankings, ratings and recommendations of dentists. You are entirely responsible for all information, advice, files, links, communications or other materials posted by you to or through the Service ("User-Supplied Content"). You agree not to post or transmit any User-Supplied Content that infringe a third party's rights, including without limitation any privacy, publicity or intellectual property rights, or that are unlawful, untrue, harassing, libelous, defamatory, abusive, potentially tortious, threatening, harmful (including but not limited to viruses, worms or similar software) or that is otherwise objectionable.

If you are a dentist you expressly agree that DR.Oogle may at its discretion modify your ranking if your practice was found in violation of DR.Oogle review posting guidelines. Furthermore, DR.Oogle has no obligation to display your reviews and may limit access to your ranking and reviews and the manner in which they are displayed in any manner it deems appropriate.

If you are a patient posting a review of a dentist, you warrant that: (a) you are not dentist's family or friend; (b) you have not received payment, credit or other compensation or inducement in exchange or in connection with posting that review; (c) you do not have a direct or indirect financial relationship with that dentist beyond receiving dental service from that dentist; and (d) you have in fact received services from that dentist.

If you are a dentist posting a peer recommendation, you warrant that (a) you have not received payment or other compensation of any kind in exchange or in connection with posting that recommendation; and (b) you do not have a direct or indirect financial relationship with that dentist.

DR.Oogle has the right to use, reproduce, display, modify, transmit, distribute, perform, display and delete the User-Supplied Content (in whole or in part) worldwide and/or to incorporate such User-Supplied Content in other works in any form, media or technology now known or later developed. You expressly acknowledge and agree that any User-Supplied Content is a public, not a private, communication, and DR.Oogle has no confidentiality obligations with respect to any User-Supplied Content.

2. SERVICE CONTENT GENERALLY

You acknowledge and agree that all postings, messages, text, files, images, photos, video, sounds, or other materials ("Content") posted on, transmitted through, or linked from the Service, are the sole responsibility of the person from whom such Content originated. DR.Oogle shall have no liability either for the failure to receive any User-Supplied Content or for the removal of any User-Supplied Content. Any opinions, advice, statements, services, offers or other information or content expressed or made available by third parties, are those of the respective author(s) or distributor(s) and not of DR.Oogle. DR.Oogle neither endorses nor is responsible for the completeness, accuracy or reliability of any opinion, advice, information, or statement made on or in connection with the Service by anyone other than authorized DR.Oogle employees acting in their official capacities.

You agree that you must evaluate, and bear all risks associated with, the use of any Content, that you may not rely on said Content, and that under no circumstances will DR.Oogle be liable in any way for any Content or for any loss or damage of any kind incurred as a result of the use of any Content made available via the Service. You acknowledge that DR.Oogle does not, either actively, or by any failure to act, pre-screen or approve Content, but that DR.Oogle shall have the right (but not the obligation) in its sole discretion to refuse, delete (in whole or in part) or move any Content deemed harmful or offensive, or which violates the letter or spirit of these Terms of Use, or for any other reason.

3. TITLE TO CONTENT

The Content made available directly through the Service by DR.Oogle or third parties is the property of DR.Oogle, its licensors and its advertisers. Title, ownership rights and intellectual property rights in and to such Content are the property of either DR.Oogle or third-party content owners and copyright holders and is protected by applicable copyright and other law. Other than as expressly provided herein, this Agreement gives you no express or implied license to the Content, including without limitation, any right to use, sell, rent, copy, distribute, broadcast, modify, perform or publicly display any Content.

DR.Oogle complies with copyright law and expects its users to do the same. You may not use the Service to help you infringe the copyrights of any third party. Unauthorized use, copying, distribution, modification, public display, or public performance of copyrighted works is an infringement of the copyright holders' rights and a violation of the law. You agree that you shall only use the Service in a manner that does not violate any third-party rights and that complies with all applicable laws in the jurisdiction in which you use the Service, including, but not limited to, applicable restrictions concerning copyrights and other intellectual property rights.

4. REGISTRATION, PRIVACY POLICY & COMMUNICATION

You agree to provide true, accurate, current and complete information about yourself as prompted by the registration process (such information being the "Account Information"). You agree to update your Account Information in order to keep such information current. During the registration process to use the Service, you will create a password and a user name. You are solely and entirely responsible for maintaining the confidentiality of your password and user name. Furthermore, you are solely and entirely responsible for any and all activities that occur under your account.

Any information that you supply to us will be governed by the terms and conditions of DR.Oogle's Privacy Policy, as it may be updated from time to time by us. You acknowledge and agree that DR.Oogle may, in its sole discretion, preserve or disclose your User-Supplied Content, as well as your Account Information, including, by way of example, email addresses, IP addresses, and other user information, if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to comply with legal process, enforce these Terms of Use, respond to claims that any Content violates the rights of third parties, or protect the interests of DR.Oogle, its personnel, its users or the general public.

IF YOU ARE A DENTIST YOU EXPRESSLY AGREE THAT DR.OOGLE MAY FROM TIME TO TIME COMMUNICATE WITH YOU BY EMAIL OR TELEFACSIMILE, UNLESS YOU AFFIRMATIVELY OPT OUT OF RECEIVING SUCH COMMUNICATIONS BY SO INFORMING DR.OOGLE VIA EMAIL, U.S. MAIL OR TELEFACSIMILE. If you have a free practice listing on DR.Oogle, or if your paid listing on DR.Oogle has expired, DR.Oogle may remove some or all of the reviews for your practice, as it is under no obligation to promote your practice.

5. CONDUCT

In addition to any other obligations you have under these Terms of Use, including without limitation, the obligations stated in Sections 1 through 4, inclusive, you agree not to: (a) link to or frame any elements of the Service in such a way as to obscure any DR.Oogle content unless otherwise expressly authorized in writing by DR.Oogle; (b) use the Service for any commercial or illegal purpose; (c) use the Service to invade the privacy of, or obtain personal information about, any Service account holder or user, or to obtain a list of Service account holders or users; (d) copy, modify, erase or damage any information contained on computer servers used or controlled by DR.Oogle or any third party used in connection with the Service or the services provided through the Service; (e) use the Service to violate any legal right of any third party, including any publicity or privacy right, copyright or other intellectual property right, or to take any action that is harassing, libelous, malicious, defamatory, abusive, potentially tortious, threatening, harmful, specifically intending to cause damage to reputation or otherwise objectionable; (f) use any data mining, robots, or similar data gathering and or extraction tools in connection with the Service except for the sole purpose of indexing the Service for publicly-available internet search engines or non-commercial public archives; (g) use the Service to post, transmit, or link to any unsolicited advertising, promotional, or commercial materials; (h) access or use any password protected, secure or non-public areas of the Service except as specifically authorized in writing by DR.Oogle (unauthorized individuals attempting to access these areas of the Service may be subject to prosecution); (i) engage in any activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of the Service; or (j) impersonate or misrepresent your affiliation with any person or entity. Dentists and anyone acting on behalf of a dentist are specifically prohibited from: (a) posting negative reviews about other dentists, (b) using DR.Oogle's patient-only systems, including its patient-only online appointment request system, for any purpose whatsoever, or (c) creating a new listing for any dentist whose listing has been removed or suspended by DR.Oogle.

6. LINKED ENTITIES

The Service contains links through advertising and otherwise, to various third party web sites and other resources ("Linked Entities"). These Linked Entities are not under the control of DR.Oogle and DR.Oogle is not responsible or liable for the content, communications or materials of any Linked Entities. DR.Oogle is providing these links to you as a convenience only. The inclusion of any link does not imply endorsement by DR.Oogle of the Linked Entity or any association with its operators. You are responsible for adhering to the applicable terms of service for any Linked Entity. You are solely responsible and liable for any interactions you may have with such entities, their sponsors and other third parties.

7. MODIFICATIONS TO THE SERVICE

You acknowledge and agree that DR.Oogle may modify, suspend, or discontinue the Service at any time without notice and may discontinue any DR.Oogle web site at any time without notice and shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.

8. TERMINATION

You acknowledge and agree that DR.Oogle shall have the right, in its sole discretion, to terminate your use of the Service if you fail to comply with the letter or the spirit of these Terms of Use. No notice shall be required from DR.Oogle to make such termination effective. In addition, DR.Oogle reserves the right to discontinue your access to the Service at any time for any reason, and with or without notice.

9. COPYRIGHT INFRINGEMENT

DR.Oogle may be required to disclose information to individuals asserting rights under the Digital Millennium Copyright Act, and you expressly authorize DR.Oogle to comply with any and all lawful notices, subpoenas, court orders or warrants without prior notice to you.

DR.Oogle will investigate notices of copyright infringement and take appropriate actions. If you believe that your work has been used or copied in a way that constitutes copyright infringement and such infringement is occurring on or through the Service, please notify DR.Oogle Compliance Team identified below. If you are not sure whether material available online infringes your copyright, we suggest that you first contact an attorney.

A notification of claimed infringement must be a written communication addressed to DR.Oogle Compliance Team set forth below (the "Notice"), and must include the following:

a.    a signature of the person authorized to act on behalf of the owner of the copyright interest that is alleged to have been infringed;

b.    a description of the copyrighted work or works that you claim have been infringed, including their exact name (if any). The description and name should be in sufficient detail so that we can identify the work;

c.    Specific identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works are covered by a single notification, a list of each copyrighted work claimed to have been infringed;

d.    Information related to the work(s) reasonably sufficient for DR.Oogle to promptly locate the work (e.g. title of work, specific URL or other location within the Service, etc.);

e.    Information reasonably sufficient to permit DR.Oogle to directly contact the complaining party, such as a complete name and address, telephone number, and an email address;

f.     A statement requesting that DR.Oogle take a specific act with respect to the alleged infringement (e.g., removal, access restricted or disabled);

g.    information sufficient to permit DR.Oogle to contact you, such as your physical address, telephone number, and email address;

h.    a statement by you that you have a good faith belief that the use of the material identified in your Notice in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

i.      a statement by you that the information in your Notice is accurate and, under penalty of perjury that you are the copyright owner or authorized to act on the copyright owner's behalf.

Pursuant to the Digital Millennium Copyright Act, DR.Oogle will remove allegedly infringing material from the Service upon receipt of a notice which complies with the requirements of this section. If the allegedly infringing material is not hosted or stored on the server computers used or controlled by DR.Oogle, but is nevertheless displayed or transmitted through the Service, DR.Oogle will use its best efforts to remove allegedly infringing material from being displayed or transmitted through the Service upon receipt of a notice which complies with the requirements of this section.

If you receive a Notice and you believe that you have the right to display the allegedly infringing work, you may send DR.Oogle a counter-notice pursuant to the Digital Millennium Copyright Act (a "Counter-Notice"). We will provide a copy of your Counter-Notice to the party that sent the Notice you are responding to.

A Counter-Notice must be a written communication addressed to the DR.Oogle Compliance Team set forth below and include the following:

a.    a signature of the person sending the Counter-Notice;

b.    identification of the work which was removed or disabled; and where such work was located on the Site(s) before it was removed or disabled;

c.    a statement by you under penalty of perjury that you have a good faith belief that the work was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled;

d.    Your name, address, and telephone number; and

e.    If your address is in the United States, a statement that you consent to the jurisdiction of Federal District Court for the district in which your address is located, or if your address is outside of the United States, a statement that you consent to the jurisdiction of the Federal District Court located in San Mateo County, California, and that you will accept service of process from the person who sent the Notice.  

To reach DR.Oogle Compliance Team for Notice of claims of copyright infringement or counter-notifications:

DR.Oogle Compliance Team
DR.Oogle, Inc.
PO BOX 1107
Palo Alto, CA 94302

10. THIRD PARTY DISPUTES

If there is a dispute between users of the Service, or between users of the Service and any third party, you understand and agree that DR.Oogle is under no obligation to become involved. In the event that you have a dispute with one or more users of the Service, you hereby release DR.Oogle, its officers, employees, agents and successors from any claims, demands and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes and/or the Service. If you are a California resident, you waive California Civil Code Section 1542: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor."

11. DISCLAIMER OF WARRANTY

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE SERVICE OR ITS OPERATION. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DR.OOGLE DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. USE OF THE SERVICE IS AT YOUR OWN RISK. DR.OOGLE MAKES NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, OR THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DOES DR.OOGLE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE SERVICE OR AS TO THE ACCURACY OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SERVICE. DR.OOGLE MAKES NO WARRANTY REGARDING ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH THE SERVICE OR ANY TRANSACTIONS ENTERED INTO THROUGH THE SERVICE.

12. LIMITATION OF LIABILITY

THE ENTIRE RISK ARISING OUT OF THE USE AND/OR PERFORMANCE OF THE SERVICE REMAINS WITH YOU. IN NO EVENT SHALL DR.OOGLE, ITS LICENSORS OR CONTENT PROVIDERS OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR AFFILIATES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE USE OF OR INABILITY TO USE THE SERVICE OR ANY PART THEREOF, EVEN IF DR.OOGLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU, BUT THEY SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

13. INDEMNITY

You agree to indemnify and hold DR.Oogle and its parents, members, subsidiaries, affiliates, service providers, distributors, content providers, officers, directors and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to, or arising out of or related to: (a) your violation of these Terms of Use; (b) your violation of any law, regulation or third-party right; or (c) if a third party has a business or personal relationship with you, any alleged or actual damage to such third party's interests or rights resulting directly or indirectly from any alleged or actual damage to your professional or personal reputation, your business or any other interest of yours, by any Content or any action or inaction of DR.Oogle.

14. MODIFICATION OF TERMS

DR.Oogle may modify these Terms of Use at any time in our sole discretion. If any modification is unacceptable to you, you agree that your only recourse is to immediately terminate your use of the Service. Your continued use of the Service following our posting of a change of terms notice or new Terms of Use on the Service, or an email to you providing notice of such change, will constitute your binding acceptance of the change. YOUR ACCEPTANCE OF THESE TERMS OF USE INDICATES THAT YOU GIVE CONSENT TO DR.OOGLE TO E-MAIL YOU WITH NOTICES CONCERNING MATERIAL CHANGES IN THESE TERMS OF USE OR THE SERVICE.

15. ARBITRATION, JURISDICTION & GOVERNING LAW

You and DR.Oogle agree that the exclusive remedy for all disputes and claims relating in any way to, or arising out of, these Terms of Use, the Service, or your use of the Service (including the arbitrability of any claim or dispute and the enforceability of this paragraph), or to any other alleged act or omission by you or DR.Oogle toward the other, shall be determined exclusively by final and binding arbitration. The arbitration shall be conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") before a panel of three arbitrators and conducted in Palo Alto, California. You and DR.Oogle also agree that the AAA Optional Rules for Emergency Measures of Protection shall apply to the proceedings.

You and DR.Oogle may litigate in court only to compel arbitration under these Terms of Use or to confirm, modify, vacate or enter judgment on the award rendered by the arbitrators. To the extent that you have breached or have indicated your intention to breach these Terms of Use in any manner which violates or may violate DR.Oogle's or any of its licensor's intellectual property rights, or may cause continuing or irreparable harm to DR.Oogle (including, but not limited to, any breach that may impact DR.Oogle's intellectual property rights), DR.Oogle may seek injunctive relief, or any other appropriate relief, in any court of competent jurisdiction.

You and DR.Oogle must commence an arbitration by filing a demand for arbitration with the AAA within ONE (1) YEAR after the date the party asserting the claim first knows or reasonably should know of the act, omission or default giving rise to the claim; and there shall be no right to any remedy for any claim not asserted within that time period. (If applicable law prohibits a one-year limitations period for asserting claims, the claim must be asserted within the shortest time period in excess of one year that is permitted by applicable law.)

To the fullest extent permitted by applicable law: no arbitration under these Terms of Use shall be joined to an arbitration involving any other current or former licensee of DR.Oogle, whether through class arbitration proceedings or otherwise; no finding or stipulation of fact in any other arbitration, judicial or similar proceeding may be given preclusive or collateral estoppel effect in any arbitration hereunder (unless determined in another proceeding between you and DR.Oogle); and no conclusion of law in any other arbitration may be given any weight in any arbitration hereunder (unless determined in another proceeding between you and DR.Oogle).

In any proceeding of any kind arising out of or otherwise related to the Service, the prevailing party will have the right to recover its costs and reasonable fees of attorneys, accountants and other professionals. Without limiting the generality of the foregoing, if you, contrary to these Terms of Use, attempt to bring suit or assert any other form of claim against DR.Oogle in any forum other than an arbitration in Palo Alto, California, you acknowledge that DR.Oogle may, in its discretion, challenge such forum's jurisdiction over DR.Oogle, and that the prevailing party in such a jurisdictional proceeding will have the right to recover its costs and reasonable fees of attorneys, accountants and other professionals.

THESE TERMS OF USE SHALL BE GOVERNED BY THE LAWS OF THE STATE OF CALIFORNIA AND THE FEDERAL ARBITRATION ACT, WITHOUT REGARD TO CONFLICTS OF LAW PROVISIONS, AND YOU HEREBY CONSENT TO THE EXCLUSIVE JURISDICTION OF THE STATE AND FEDERAL COURTS SITTING IN PALO ALTO, CALIFORNIA. These Terms of Use will not be governed by the United Nations Convention of Contracts for the International Sale of Goods, and the application of thereof is hereby expressly excluded.

16. GENERAL

No delay or failure to take action under these Terms of Use shall constitute any waiver by DR.Oogle of any provision of this Agreement.

These Terms of Use (including all documents expressly incorporated by reference) constitutes the complete and exclusive agreement between DR.Oogle and you with respect to the subject matter hereof and supersedes all prior oral or written understandings, communications or agreements not specifically incorporated herein.

If any provision of these Terms of Use is invalid or unenforceable under applicable law, it is, to that extent, deemed omitted and the remaining provisions will continue in full force and effect. These Terms of Use will bind and inure to the benefit of each party's permitted successors and assigns. The agreement embodied in these Terms of Use is personal to you and may not be transferred, assigned or delegated to anyone. Any attempt by you to assign, transfer or delegate your rights or obligations under these Terms of Use shall be null and void.

"DR.OOGLE" and "doctoroogle.com" are trademarks of DR.Oogle Inc. Any other names or designs may be trademarks of their respective owners.

Last Modified June 5, 2016. Copyright 2004-2024, DR.Oogle Inc.

PRIVACY POLICY

1. INTRODUCTION. DR.Oogle Inc. ("us," "we," or "DR.Oogle") is committed to respecting the privacy rights of its customers, visitors, and other users of the DR.Oogle Website ("the Website"). We created this Website Privacy Policy ("Privacy Policy") to give you confidence as you visit and use the Website, and to demonstrate our commitment to fair information practices and the protection of privacy. This Privacy Policy is only applicable to the Website, and not to any other websites that you may be able to access from the Website, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy.

2. TYPES OF INFORMATION COLLECTED

2.1. TRAFFIC DATA COLLECTED. We automatically track and collect the following categories of information when you visit our Website: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Website; (4) types of web browsers used to access the Website; (5) other information associated with the interaction of your browser and the Website (collectively "Traffic Data"). Traffic Data is anonymous information that does not personally identify you.

2.2.COOKIES. We also use "cookies" to customize your experience of our Website and to store your password so you do not have to re-enter it each time you visit the Website. (A "cookie" is an element of data that a website, when visited by a user, sends to that user's browser which, in turn, may store that element on the user's hard drive or memory.) At your option, expense and responsibility, you may block our cookies or delete our cookies from your hard drive. However, by disabling cookies, you may not have access to the entire set of features of the Website.

2.3. PERSONAL INFORMATION COLLECTED. In order for you to access certain areas of the Website, we may require you to provide us with certain information that personally identifies you ("Personal Information"). Personal Information includes the following categories of information: (1) Contact Data (such as your e-mail address and DR.Oogle password); and (2) Demographic Data (such as your zip code). If you communicate with us by, for example, e-mail or letter, any information provided in such communication may be collected as Personal Information.

2.4. STORAGE. We store all Personal Information, Traffic Data and review postings indefinitely, even after "deletion," and may archive such information elsewhere.

2.5. CHILDREN. DR.Oogle does not knowingly collect any information from individuals under the age of 13. If we learn that we have received any information from an individual under the age of 13, we will delete that information.

3. USES OF INFORMATION COLLECTED

3.1. DR.OOGLE USE OF INFORMATION. We may use Contact Data to send you information about DR.Oogle or our products or services, or to contact you when necessary. We may use your Demographic Data or your Traffic Data to customize and tailor your experience on the Website, displaying content that we think you might be interested in and according to your preferences.

3.2. SHARING OF PERSONAL INFORMATION. We share certain categories of information we collect from you in the ways described in this Privacy Policy. We may share Demographic Data with advertisers and other third parties only on an aggregate (i.e., non-personally-identifiable) basis. We also share Personal Information and Traffic Data with our business partners who assist us by performing core services (such as hosting, billing, fulfillment, or data storage and security) related to our operation of the Website. Those business partners have all agreed to uphold the same standards of security and confidentiality that we have promised to you in this Privacy Policy, and they will only use your Contact Data and other Personal Information to carry out their specific business obligations to DR.Oogle. Last, we may transfer information about you if DR.Oogle is acquired by or merged with another company. In this event, we will use reasonable efforts to notify you before information about you is transferred and becomes subject to a different privacy policy.

3.3. USER CHOICE. You may choose not to provide us with any Personal Information. In such an event, you can still access and use much of the Website; however you will not be able to access and use those portions of the Website that require your Personal Information.

4. CONFIDENTIALITY AND SECURITY. Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless we believe in good faith that disclosure of your Personal Information or any other information we collect about you is necessary to: (a) comply with a court order or other legal process; (b) protect the rights, property or personal safety of DR.Oogle or anyone else; (c) enforce our Terms of Use; or (d) respond to claims that any posting or other content violates the rights of third-parties.

4.1. DENTISTS. Dentists, their employees, and their agents should be particularly aware of their obligations of patient confidentiality, including without limitation their obligations under HIPAA, both in communicating with DR.Oogle and in responding to a review. DR.Oogle does not have and will not accept any obligations of confidentiality with respect to any communications other than those expressly stated in this Privacy Policy and DR.Oogle Terms of Use.

4.2. PUBLIC INFORMATION. Any information that you may reveal in a review posting or other online discussion or forum is intentionally open to the public and is not in any way private. You should think carefully before disclosing any personally identifiable information in any public forum. What you have written may be seen and/or collected by third parties and may be used by others in ways we are unable to control or predict.

4.3. SECURITY. Although we make good faith efforts to store Personal Information in a secure operating environment that is not open to the public, you should understand that there is no such thing as complete security, and we do not guarantee that there will be no unintended disclosures of your Personal Information. If we become aware that your Personal Information has been disclosed in a manner not in accordance with this Privacy Policy, we will use reasonable efforts to notify you of the nature and extent of the disclosure (to the extent we know that information), as soon as reasonably possible and as permitted by law.

4.4. LOST OR STOLEN INFORMATION. You must promptly notify us if your Contact Data is lost, stolen, or used without permission. In such an event, we will remove that Contact Data from your account and update our records accordingly.

5. UPDATES AND CHANGES TO PRIVACY POLICY. We reserve the right, at any time and without notice, to add to, change, update, or modify this Privacy Policy, simply by posting such change, update, or modification on the Website and without any other notice to you. Any such change, update, or modification will be effective immediately upon posting on the Website.

If you have any comments on or questions about this Privacy Policy, please contact:

our technical support team

Last Modified June 5, 2016. Copyright 2004-2024, DR.Oogle Inc.





DR.Oogle Inc.
PO Box 1107
Palo Alto, CA 94302

 
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